01Applicability
This Privacy Policy applies to the northframe.shop website (the “Website(s)”) and the content services we provide (the “Services”).
02Information Collection and Use
Through your use of our Services, we will collect personal information, which is information that identifies you or relates to you as an identifiable individual. We collect personal information as outlined below.
Information Collected From You
When you engage with the Services, we will collect your personal information. Except as otherwise indicated, the personal information we collect is such that we need to carry out the requested action. If you do not provide us with your personal information, we would not be able to do so. We collect personal information when you:
Contact usWhen you contact us, we collect your name, email address, and any other information you choose to include in your correspondence. We use this personal information to respond to your questions or inquiries, troubleshoot where necessary, and address any issues you may have. The legal basis is performance of our contract with you.
Create an accountTo create your account, we will collect your full name, email address, selected password, and date of birth. We also note whether you have signed up on the Website. We use this personal information to create and maintain your account, to communicate with you, and to send you invoices. The legal basis for this is the performance of our contract with you. With your consent, we will also use this information to send you transactional and marketing.
Subscribe to marketing emailsIf you subscribe to our marketing emails, we will collect your email address to fulfill your request to receive information we feel may be of interest to you. The legal basis for this is your consent. We use a service provider to segment users and send them materials that are more tailored to their preferences. With the help of these technologies, we can analyze whether a predefined action took place by a recipient, such as opening our emails, in order to better adapt and distribute our emails. When you subscribe to marketing emails, you are opting in to the use of these technologies. You can disable tracking by disabling the display of images by default in your email program.
Information Collected from Third Parties
When you click on a banner that takes you to our site and create an account, we receive information about the Website from which you were directed to our Website.
Information Collected Automatically
In addition to the personal information you provide, we also collect information automatically via cookies as you use the Services. This information includes:
Usage informationWe use essential, performance, analytics, and advertising cookies to collect information about your interaction with the Services, such as the pages you visit, the frequency of access, how much time you spend on each page, what you click on, and referring Services address. We use this personal information to: (i) conduct analytics; (ii) enhance user experience; (iii) provide you with targeted online advertising and measure the effectiveness of our advertising; (iv) prevent fraudulent use of the Services; and (v) diagnose and repair errors.
Device informationWe use essential, performance, analytics, and advertising cookies to collect certain information about the device you use to access our Services, such as browser type, browser language, hardware model, operating system, and your preferences. We use this personal information to: (i) conduct analytics; (ii) enhance user experience; (iii) provide you with targeted online advertising and measure the effectiveness of our advertising; (iv) prevent fraudulent use of the Services; and (v) diagnose and repair errors.
Location informationWe use essential, performance, analytics, and advertising cookies to collect information about your location, which may be determined through your IP address. We use this personal information to: (i) conduct analytics; (ii) enhance user experience; (iii) provide you with targeted online advertising and measure the effectiveness of our advertising; (iv) prevent fraudulent use of the Services; and (v) diagnose and repair errors.
03Information Sharing
We will the personal information identified in this Privacy Policy in the following instances:
With service providersWe share your personal information with our service providers that assist us in providing the Services, such as our IT support, payment processor, website host, analytics providers, marketing providers, communications provider, and survey provider. The legal basis for this is our legitimate interest in providing the Services more efficiently.
Within our WebsiteWhere necessary, we share your personal information within our Website for legitimate business purposes in order to efficiently carry out our business and to the extent permitted by law. The legal basis for this is our legitimate interest in carrying out our business operations efficiently.
With marketing partnersIf you have opted in, we will share your contact information with partners for marketing purposes. The legal basis for this is your consent.
In the event of a corporate reorganizationIn the event that we enter into, or intend to enter into, a transaction that alters the structure of our organization, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our assets, we would share your personal information with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction. We would also share your personal information with third parties if we undergo bankruptcy or liquidation, in the course of such proceedings. The legal basis for this is our legitimate interest in carrying out our business operations.
For legal purposesWe will share your personal information where we are legally required to do so, such as in response to court orders, law enforcement or legal process, including for national security purposes; to establish, protect, or exercise our legal rights, as required to enforce our terms of use or other contracts; to defend against legal claims or demands; to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; or to comply with the requirements of any applicable law. The legal basis for this is compliance with the law, compliance with legal obligations, and our legitimate interest in the protection of the rights of others.
With your consentApart from the reasons identified above, we may request your permission to share your personal information for a specific purpose. We will notify you and request consent before you provide the personal information or before the personal information you have already provided is shared for such purpose. You may revoke your consent at any time.
04Rights of Individuals in the European Union
Individuals in the European Union are entitled to certain rights under the General Data Protection Regulation (GDPR). If our processing of your personal information is subject to the GDPR, you may be entitled to the following rights:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to object to processing
- Right to data portability
- Right to lodge a complaint
To exercise these rights, please contact us at operations@northframe.shop
06Marketing Emails
You may opt-out of receiving marketing emails from us by clicking the “unsubscribe” link provided with each email. Please note that we will continue to send you emails necessary to the Services, your account, and any assistance you request.
08Do Not Track
We do not support Do Not Track (DNT).
10Age Restriction
The Services are not intended for individuals under the age of eighteen (18).
11Changes to This Privacy Policy
We may change this Privacy Policy from time to time.